Customer Profile: Capital Equipment Manufacturers

Machinery

Significant cost savings are possible by switching or augmenting centralized or traveling instructors with custom online training. Typical custom online training costs on equipment product training for global target audiences are less then a few dollars per student. We help capital equipment manufacturers save money and remain competitive by:

  • Reducing travel costs
  • Decreasing the need for high cost trainers
  • Standardizing training
  • Training global customers efficiently and effectively
  • Making training or re-training available 24/7

Improve Your Bottom Line With Superior Online Learning Products

In a world where technically skilled employees are expensive and difficult to find, custom online training applications can literally add millions to your bottom line. Whether courseware is used as a replacement or supplement to your classroom instruction, the savings are impressive and the long-term benefits obvious.

Use Your Training Materials as a Competitive Weapon

Customers want high quality training bundled with high-value capital equipment. Significantly lower your customers' total cost of ownership by using custom online training to deliver the benefits of just-in-time training during non-peak work hours.

Reduce Facility and Materials Costs

Facility and material costs can be substantially reduced or eliminated with Intranet or Internet delivery, and CD-ROM delivery. Expenses are significantly less than traditional distribution methods.

Highlights

Capital Equipment ASM Lithography
"Wafer Handler Training"

Customer challenge: ASML, a world leader in lithography equipment used in the production of microchips like the Intel Pentium, Motorola PowerPC or AMD Athlon, wanted to reduce costs while expanding its global training capacity.

Solution: Our partners worked with ASML trainers, engineers and training department professionals to create courseware in Authorware, Flash and 3D Studio Max to simulate maintenance procedures. Powerful simulations allow students to choose the correct tools and perform complex software and mechanical procedures. This project is part of an ongoing Co-Development Program with ASML where instructional designers and media personnel work side-by-side with ASML employees to develop world-class custom online training products in a mentoring environment.

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